OTOBO - Open Source ticket system

Proven and extended functionality and a completely modernized customer portal
  • OTOBO is based on the same engine as the world's leading ticket system ((OTRS)) Community Edition
  • OTOBO is the ((OTRS)) Community Edition - plus many business features and extras for professional use as standard
  • With a customer portal rebuilt from scratch - based on the latest UI / UX guidelines
Modern customer portal
  • The user interface is modern and attractive, and at the same time clean and intuitive
  • Strong improvements in user experience
  • The new design is whitelabel – meaning it is easy to adapt to various elements of the Customer Interface
Greater security
  • Extended password policies enhance system security
  • You can define password policy and retention requirements
  • Thanks to the new Brute Force Protection users are automatically banned after a given number of failed login attempts
  • Activating 2-factor authentication takes your system security up at another level
No subscription, no user limit. Instead, an individual approach to the project and professional support
  • No restrictions on the number of users or agents
  • Individual implementation service tailored to your needs
  • Individual consulting, training, and support
  • You only get and pay for what you need in your organization
  • Automated migration from ((OTRS)) Community Edition to OTOBO

Choose consultation and individual approach to OTOBO implementation instead of system license fees

and enjoy the system suited to your needs



Are you looking for a specific feature in OTOBO or need an extension or functional add-on?

You have two options:

  • Our design team will create functional modules tailored to your business needs
  • Benefit from ready-make, functional additions available in our store at www.intalioservices.com
Ask for individual functionality